A teenager claimed she was told McDonald’s staff told her they ‘do not serve homeless people’ as she attempted to buy breakfast for an elderly man she saw on the street.Charlotte Farrow [pictured below] decided to buy the elderly man a Sausage & Egg McMuffin meal and a cup of tea after spotting him nearby the fast-food chain’s branch on Oxford Road, Manchester.
But the 19-year-old said claimed the staff told her they could not serve homeless people as part of a ‘new policy’…McDonald’s has since apologised for the confusion and said there is no policy not to serve homeless people and this will be reiterated to all staff.
Miss Farrow, who once briefly worked in McDonald’s, said she offered to buy the man the £3.39 meal when she saw him on her way to work last Thursday.
She said: ‘We queued up and the homeless guy tried to get some money out before I told him I was paying. Then the supervisor said “we don’t serve homeless people”.
‘He said the business manager told them they weren’t allowed to serve homeless people. They said it was a new policy.’It was his attitude towards the guy. We were both customers so there shouldn’t be any difference.
‘I think it’s absolutely awful and completely immoral. We’re all human beings. I wouldn’t expect to be treated like that. If they’re refusing to serve homeless people it’s extremely judgemental.’Both Miss Farrow and the man were served after the initial dispute.
Miss Farrow, who lives with her boyfriend in Rochdale, Greater Manchester, said the ‘bogus policy’ has put her off returning to the fast food chain.
A spokesman for McDonald’s spokesman said the company had reviewed CCTV which shows the homeless man was served before Charlotte went in.They said it also shows both customers later being served at the restaurant but company’s policy was ‘incorrectly communicated’ by staff.
He said: ‘Both the customer and the gentleman she was buying food for were served. It is not a McDonald’s policy to refuse to serve homeless people and all staff have been reminded of this.
The incident comes just days after landscape gardener Daniel Jackson claimed he was refused a meal at the same restaurant because he ‘looked like a homeless person’.
Mr Jackson, 27, was wearing outdoor work clothes when he claimed a manager said the company had a ‘zero tolerance policy’ to serving homeless people. The chain has since apologised.
And yesterday, a boy in Alabama brought a group of diners to tears when he asked his mother to buy dinner for a homeless man he saw outside – and then sang a blessing with him at the table.
Source – Dailymail
So McDonald's Staff Do Not Serve Homeless People ?
No comments:
Post a Comment